Contact & Support
Contact & Support
We're here to help with your financial education journey
How to Reach Us
Frequently Asked Questions
Is Kinfora free to use?
Yes! Our educational resources, community access, and basic learning tools are completely free. We believe financial education should be accessible to everyone in the African diaspora.
Do you provide investment advice?
No. Kinfora is strictly an educational platform. We provide learning resources, explain financial concepts, and offer educational tools, but we never provide personalized investment advice or specific recommendations.
How do I join the community?
Start by downloading one of our free educational guides. You'll receive a welcome email with instructions to join our Discord community where most discussions take place.
Is the trading platform real money?
Our trading platform is for educational simulation only. You practice with virtual money in a risk-free environment to learn how markets work without any financial risk.
How often do you publish new content?
We publish new educational articles 2-3 times per week and send a weekly newsletter with educational market insights and community highlights.
Response Times
- Email Support: Within 24-48 hours (weekdays)
- Community Discord: Real-time during community hours
- Educational Questions: Answered by community members and moderators
- Technical Issues: Priority support within 12 hours
Before You Contact Us
Please Remember
- We cannot provide personalized investment advice or recommendations
- All our guidance is educational in nature and for learning purposes only
- For specific financial decisions, please consult qualified financial professionals
- Community discussions should remain educational and supportive
Ready to Start Learning?
Download our free educational resources and join the community today.